Current Branch Updates | March 26th
Due to concerns about COVID-19, and for the health and safety of our members and employees, branches may have different hours and/or service limitations:
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Effective immediately, for branches with open lobbies:
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We are limiting lobby access to no more than 10 people in the branch at one time.
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Please maintain at least six (6) feet of personal distance between yourself and others while inside the branch.
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If you are unwell or have a fever, please use the drive thru. (If the branch does not have a drive thru, please call 678.889.4328 for assistance.)
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Branches with Saturday hours: will only offer service through the drive thru on Saturdays (lobbies will be closed).
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Carnesville branch: is only providing services through the drive thru and the lobby is closed until further notice.
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Central Gwinnett High School branch: will remain closed until further notice.
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Evans branch: is only providing services through the drive thru and the lobby is closed until further notice.
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Richmond County Board of Education branch: will remain closed until further notice.
Please visit our Locations and Hours page for specific branch information. You may also access your account(s) online or with the mobile banking app.
Latest Communications
How We Can Help You
Digital Services
We strongly encourage you to take advantage of our digital services to access your account(s) remotely without having to visit a branch.
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Online Banking
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Mobile Banking, including Mobile Check Deposit, on your smartphone with our app
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Telephone Banking with MemberLine (770.338.4180)
If you need assistance enrolling, please contact us at 678.889.4328 or toll-free at 855.889.4328.
Skip-a-Payment
Special Skip-a-Payment Form due to Coronavirus impacts: allows members to request skipping payments for up to two months on a Peach State loan. (Certain conditions will apply; please refer to form for details.)
Loans from the Convenience of Home
We can assist with a loan. You can apply for and close your non real estate loan without ever having to come into a branch. Our DocuSign service makes it possible to securely sign your loan documents electronically. You can apply online or by calling our Loans By Phone Call Center at 770.580.6000.
BALANCE Financial Fitness
BALANCE Financial Fitness, a free online service for our members (search COVID-19 for some helpful resources).