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Accessibility Statement

Website and Technology Accessibility Statement

Assistance.

If you have difficulty accessing any feature or functionality on this website or on any Peach State FCU mobile app or tool, please feel free to call us at 678.889.4328 or toll-free at 855.889.4328 or email us at psfcu@peachstatefcu.org and we will work with you to provide the information or item you seek through a communication method or that is accessible for you (for example, through telephone support).

Feedback.

You may also contact us if you have any feedback or suggestions as to how we could improve the accessibility of this website or our other technology.

Goal of Accessibility for All Customers.

At Peach State Federal Credit Union, we strive to promote accessibility, diversity and inclusion. Our goal is to permit our customers to successfully gather information and conduct business through our website and other technology platforms. Whether you are using assistive technologies like a screen reader, a magnifier, voice recognition software, or switch technology, our goal is to make your use of Peach State’s technology a successful and enjoyable experience.

Peach State is actively taking steps and devoting resources to promote compliance with all applicable laws and guidelines. We have specific employees whose job duties explicitly include promotion of accessibility, and we have engaged outside vendors and consultants to improve the quality and accessibility of our user experience for everyone. We continue to look for ways to improve the customer experience. Specific activities of Peach State include:

  1. The Web Content Accessibility Guidelines (WCAG) 2.0 Level AA are considered the standard for website accessibility. We test our website and make improvements as measured against the WCAG 2.0 Level AA standards. We test with Live-User Audits, as this is the only true test of digital accessibility.
  2. We engage expert consultants at Accessible360 and have a designated staff member whose assigned purpose is to promote the accessibility of our website and other technologies.
  3. Some specific actions we have taken, and continue to take and deploy, include:
    1. Text Equivalents / Alt Text. Use of alternative text (alt text) and captions in relation to images, videos and multi-media content.
    2. Site Structure. Use of headings, lists, paragraphs and other formatting features on www.peachstatefcu.org so that guests can more easily use the site with assistive technology.
    3. Keyboard Only Navigation. Use functionality that operates through a keyboard interface, without requiring specific timings for individual keystrokes.
    4. Consistent Structure. We aim to create pages, sites and apps with a consistent structure, to ease navigation.
    5. Contrast. When choosing colors and site design, we consider the issue of contrast, to promote the accessibility of images and text.

Corporate Office

1505 Lakes Parkway, Suite 100
Lawrenceville, GA 30043
No branch onsite.

Email: psfcu@peachstatefcu.org
Phone: 678.889.4328
Toll-Free: 855.889.4328

Routing Number: 261174759

Copyright © 2018 Peach State Federal Credit Union
All Rights Reserved. This credit union is federally insured by the National Credit Union Administration.
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