Debit Card
Dispute and Fraud

At Peach State, keeping your information and transactions safe is our top priority.

If you have questions, we're here to help!

Contact Us
Act Fast
Prevent Fraud

For Lost/Stolen Card Support

Time matters when it comes to a misplaced or stolen ATM or debit card. Please notify us right away so we can help you get back on track.

To dispute a transaction on your debt card, discover what steps to take.

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Report Your Credit Card Lost or Stolen

Reporting your Peach State Visa Credit Card as lost or stolen immediately could save you hours of frustration in navigating unnecessary fraud. 

To dispute a transaction on your credit card bill, please call 800.299.9842.

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Protect Yourself Against Fraud

  • Debit Card Monitoring Our service provider (Fiserv) monitors your ATM and debit card transactions for potential fraudulent activity.
  • Knowledge is Power Visit the C.A.R.E.S Visa Debit Card FAQ page to get more information about how your information is used.
  • Purchase Alerts Sign up for Visa Purchase Alerts for your Visa Debit Card to get alerted and help you identify possible fraudulent activities.
  • PIN, Not Pen For your security, you may be asked to use debit (PIN-based transaction) when making a purchase, instead of a signature-based transaction.
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Frequently Asked Questions

These are a few of the commonly asked questions about managing your cards.
For even more FAQs, check out our Member Knowledge Base.
How do I report fraud or dispute a transaction on my debit card?
Please contact us at 678.889.4328 or toll-free at 855.889.4328, or email cardservices@peachstatefcu.org. We will walk you through the process.
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How do I order a new Peach State Federal Credit Union debit card?
There are two ways to order a new debit card. You can either contact our Call Center at 678.889.4328 or 855.889.4328, or visit any Peach State branch location.
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How do I reset my password or unlock my Mobile Banking?
Resetting or unlocking your Mobile Banking profile is easy! You can reset your password and unlock your account directly in the app.
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Member Knowledge Base