Peach State Federal Credit Union - Career Opportunities

Peach State is the most rapidly growing credit union in Georgia, and we are looking for quality individuals with a passion for providing quality member service to be a part of our growth. Thank you for your interest in starting a career with Peach State.

Peach State FCU offers competitive compensation along with a benefit package including Paid Time Off (PTO), medical, dental, vision, long-term disability, basic life insurance, Traditional and Roth 401(k) plans and company matching. We also offer optional life insurance, flexible spending account and tuition assistance.

Corporate Business Solutions/Peach State FCU is an Equal Opportunity Employer.

Applicants will be considered without discrimination based on race, religion, color, sex, age, national origin, marital status, disability or veteran status.

Member Service Advisor – Cornelia Branch

Summary

To assist members with their loan applications; process and make loan disbursements: sets up new accounts, respond to problems, and direct members to the appropriate people.

Essential Functions and Responsibilities

Takes member loan applications and prepares them for review by a Loan Officer. Follows up with the Loan Officer to determine status. Processes approved loans and sets up date and time to close the loan and make disbursements.
Assists members with opening and closing accounts, answers questions about products and services and resolves problems that are within their authority to resolve. Refers problems that are beyond their authority to their supervisor, along with their recommendations.
Cross-sells Credit Union products and services to members.
Answers member phone calls.
Scans loan documents with the appropriate agencies.
Performs other related duties as assigned.

Performance Measurements

To produce loan documents, reports, and new accounts in a timely fashion, with zero errors.
To close, organize and complete member loan files within 3 business days.
To process loan requests in the system so that we may have an answer within 24 hours of receipt.
To maintain a working knowledge of the credit union's loan standards and governmental regulations.
To cross sell credit union products and services.
To maintain a professional, courteous, and friendly atmosphere for members and co-workers.
To provide prompt, accurate, courteous, friendly, timely and professional service to all members.(To assist members waiting in the lobby within five minutes; To answer telephone within 4 rings; To respond to all correspondence within the same day ).
To develop and improve knowledge and skills in Member Service Areas.

Knowledge and Skills

Experience: One year to three years of similar or related experience.
Interpersonal Skills: Courtesy, tact, and diplomacy are essential elements of the job. Work involves much personal contact with others inside and/or outside the organization for purposes of giving or obtaining information, building relationships, or soliciting cooperation.
Other Skills: Must have good communication skills. 10-key calculator, typewriter, and keyboard skills.

Benefits

If you meet the qualifications for this position and would like to apply, please send your cover letter and resume to resumes@peachstatefcu.org.

Full Time Teller – Cornelia Branch

Summary:

To assist members with their financial transactions, involving paying and receiving cash and other negotiable instruments

Essential Functions and Responsibilities:

Receives and processes member financial transactions, including deposits, withdrawals and loan payments; sells money orders and gift cards to members; transfers amounts from member accounts as directed.
Post transactions to member accounts.
Welcomes members and provides routine information concerning products and services and directs members to appropriate department for specific information about products and services.
Balance cash drawer and transactions daily.
Cross-sells credit union products and services.
Performs a variety of miscellaneous tasks including typing, filing, computer input and answering the telephone.
Other duties as assigned

Performance Measurements:

To provide friendly, professional, personal service to all members.
To balance at least 98% of the time, being no more then $25 off and with total offages not to exceed $500 in a 12 month period.
To handle at least 100 transactions per day.
To have no more than one posting error per month.

Knowledge and Skills:

Experience: One year to three years of similar or related experience.
Education: A high school education or GED.
Skills: Work normally involves contacts with persons beyond immediate associates generally regarding routine matters for purposes of giving or obtaining information which may require some discussion. Outside contacts take the form of service to the public (members or vendors) requiring ordinary courtesy in providing assistance and information.
Other Skills: Ten key calculator and computer keyboard by touch. Must be good with detail to deal with numbers and names.

Benefits:

If you meet the qualifications for this position and would like to apply, please send your cover letter and resume to resumes@peachstatefcu.org.