Join the Peach State Team!

Summary

The IT Department supports the Network infrastructure of the credit union headquarters and all branches. This department provides both onsite and remote maintenance and troubleshooting. This includes, but isn’t limited to, computers, phones, mobile devices, servers, routers, switches, applications, software, network circuits, etc. Members of this team should possess great customer service skills, ability to multi-task, and excellent written and verbal communication skills.

The candidate should have working knowledge in Windows 11 Operating Systems, Windows server (Server 2012, 2016, or 2019), and Security. Ability to translate their technical knowledge into actionable steps and research a problem to determine a solution are key. Candidate will interface constantly with both technical and non-technical associates so ability to communicate on all levels is a must. Flexibility to work outside of normal business hours (as required) is a necessity. This employee will report to the VP of Information Technology.

Essential Functions and Responsibilities

• Responsible for the creation, maintenance, and updating of documentation to include, but not limited to, site books, service work order notes, changes/upgrades to environment.
• Responsible for the accuracy and completion of assigned Service Work Orders and documentation within company established time frames.
• Provides technical and troubleshooting assistance related to computer hardware and software, mobile devices and other tech tools and products.
• Provide prompt responses to questions from employees. They troubleshoot, diagnose, and resolve problems related to operation systems, hardware and software.
• Document problems and conversations to create a log that can be referenced by other technicians and for training purposes.
• Adheres to standards and procedures for technology products and services.
• Participates in various projects intended to continually improve/upgrade the IT infrastructure.
• Provide 1st and 2nd tier technical phone support to our end users.
• Responsible for effectively communicating with the end user and administration through ongoing interaction, communication, support, and recommendations.
• Participate in the development of technology recommendations and presentations as necessary.
• Performs other duties as assigned

Performance Measurements

• Must possess strong troubleshooting skills and proven expertise in the core areas of IT infrastructure (i.e. Networks; Microsoft Servers/ADS; Windows 10; Office 365; TrendMicro)
• Ability to effectively adapt to rapidly changing technology and apply it to business needs.
• Strong customer service and both written/verbal communications skills.
• Good judgment and analytical skills.
• Ability to foster and work in a team environment, as well as work independently and be self-motivated and self-responsible.
• Good organizational and time-management skills are necessary.
• Dependability is a must.
• Ability to lift 50 lbs.
• Ability to occasionally travel overnight.
• Transportation and ability to drive between our various offices is a plus.

Knowledge and Skills

• Experience | One to three years of similar or related experience.
• Education | (1) A two year college degree or (2) Completion of a specialized course of study at a business or trade school or (3) Completion of a specialized and extensive in-house training or apprenticeship program.
• Interpersonal Skills | Courtesy, tact, and diplomacy are essential elements of the job. Work involves personal contact with others inside and/or outside the organization, generally regarding routine matters for purposes of giving or obtaining information which may requires some discussion.
• Other Skills | Proven expertise in the core areas of IT infrastructure; including, Computers, Microsoft Servers, Printers, etc.

Benefits

Peach State FCU offers competitive compensation along with a benefit package including Paid Time Off (PTO), medical, dental, vision, long-term disability, basic life insurance, Traditional and Roth 401(k) plans and company matching. We also offer optional life insurance, flexible spending account and tuition assistance. 

To apply, email your resume and cover letter to resumes@peachstatefcu.org.

Peach State FCU is an Equal Opportunity Employer supporting diversity in the workplace.

Summary

To support the consumer lending network at PSFCU with all loan operation functions.  This position is responsible for title processing, monthly insurance reconcilements, maintaining the loan vault and processing loan requests to include loan payoffs, gratis reports, debt protection refunds, total loss claims and loan documentation. This role works closely with the branches and LBP center as well as dealerships, members and third parties.  The ideal candidate will possess good communication and organizational skills, proficiency in Microsoft Office, title processing and a general knowledge of loan documentation.

Essential Functions and Responsibilities

• Completes title and UCC-1 processing.  Submits documentation using the title processing system to ensure PSFCU is listed as lienholder.  Releases collateral as loans are paid in full. Tracks new loans to ensure collateral documents are received and coordinates the title process for private sales with the branch network and LBP Center.
• Completes monthly insurance product spreadsheets and incentive logs.  Posts entries for payments to vendors and PSFCU loan product income.  Communicates incentive information to the branch network and LBP Center.  Completes monthly incentive drawings.
• Files all loan documentation and responsible for all loan folders.  Purges loan files in accordance with the loan retention schedule.
• Processes Total Loss claims and Gap claims.
• Processes loan payoff requests and releases collateral.
• Completes Debt Protection Refunds.
• Completes Gratis requests.
• Performs other related duties as assigned.

Performance Measurements

• To ensure collateral documentation is completed 100% of the time.
• To ensure accurate filing of all documents pertaining to title.
• To process loan payoff requests and requests for documentation within 24 hours of receipt.
• To maintain a working knowledge of the credit unions’ loan policies and procedures as well as governmental regulations and state title requirements.
• To maintain a professional, courteous, and friendly atmosphere for members and co-workers.
• Ability to work proactively and independently with minimal supervision as well as in a team environment.

Knowledge and Skills

• Experience | One to three years of similar or related experience.
• Education | A high school diploma or GED.
• Interpersonal Skills | Work involves much personal contact with others inside and/or outside the organization for purposes of first-level conflict resolution, building relationships, or soliciting cooperation. Discussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication.
• Other Skills | Must have good communication skills. Proficient in Microsoft Word, Excel, and Outlook.

Benefits

Peach State FCU offers competitive compensation along with a benefit package including Paid Time Off (PTO), medical, dental, vision, long-term disability, basic life insurance, Traditional and Roth 401(k) plans and company matching. We also offer optional life insurance, flexible spending account and tuition assistance. 

To apply, email your resume and cover letter to resumes@peachstatefcu.org.

Peach State FCU is an Equal Opportunity Employer supporting diversity in the workplace.

Summary

This position is responsible for the daily processing of Premium Finance loans: To prepare loan files, collect required data and complete account opening following the established policies and procedures. Ensures that records are accurately prepared and submitted to the appropriate departments. Demonstrates a positive, outgoing personality with strong communication and organizational skills. This position will be the primary operational liaison between Peach State and the P1 Finance Division of Peach State Federal Credit Union.

Essential Functions and Responsibilities

• Complete daily processing for Premium Finance Loans which includes verifying required documentation, processing funding requests and opening accounts.
• Prepare loan files for Premium Finance reportable Member business loans.
• Complete monthly reporting for Premium Finance loans to the SVP of Business Lending.
• Assist the business lending department with daily operations.
• Performs other related duties as assigned.

Performance Measurements

• To complete P1 Finance loan funding requests and account opening in a timely fashion, with zero errors.

Knowledge and Skills

• Experience | Up to six months of similar or related experience.
• Education | A high school diploma or GED.
• Interpersonal Skills | A significant level of trust and diplomacy is required, in addition to normal courtesy and tact. Work involves extensive personal contact with others and/or   is usually of a personal or sensitive nature. Work may involve motivating or influencing others. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary.
• Other Skills | Must have good communication skills. 10-key calculator, typewriter, and keyboard skills as well as proficiency in Excel.

Benefits

Peach State FCU offers competitive compensation along with a benefit package including Paid Time Off (PTO), medical, dental, vision, long-term disability, basic life insurance, Traditional and Roth 401(k) plans and company matching. We also offer optional life insurance, flexible spending account and tuition assistance.

To apply, email your resume and cover letter to resumes@peachstatefcu.org.

Peach State FCU is an Equal Opportunity Employer supporting diversity in the workplace.

Summary

To assist members with their online or loan applications; process and make loan disbursements: sets up new accounts, respond to problems, and direct members to the appropriate people.

Essential Functions and Responsibilities

• Takes member loan applications and prepares them for review by a Loan Officer. Follows up with the Loan Officer to determine status. Processes approved loans and sets up date and time to close the loan and make disbursements.
• Assists members with opening and closing accounts, answers questions about products and services and resolves problems that are within their authority to resolve. Refers problems that are beyond their authority to their supervisor, along with their recommendations.
• Cross-sells Credit Union products and services to members.
• Answer members phone calls.
• Scan loan documents with the appropriate agencies.
• Performs other related duties as assigned.

Performance Measurements

• Produce loan documents, reports, and new accounts in a timely fashion, with minimal errors.
• Close, organize and complete member loan files within 3 business days.
• Process loan requests in the system so that we may have an answer within 24 hours of receipt.
• Maintain a working knowledge of the credit union's loan standards and governmental regulations.
• Cross sell credit union products and services.
• Maintain a professional, courteous, and friendly atmosphere for members and co-workers.
• Provide prompt, accurate, courteous, friendly, timely and professional service to all members. (To assist members waiting in the lobby within five minutes; To answer telephone within 4 rings; To respond to all correspondence within the same day).
• Develop and improve knowledge and skills in Member Service Areas.

Knowledge and Skills

• Experience | One to three years of similar or related experience.
• Education | A high school diploma or GED.
• Interpersonal Skills | Courtesy, tact, and diplomacy are essential elements of the job. Work involves much personal contact with others inside and/or outside the organization for purposes of giving or obtaining information, building relationships, or soliciting cooperation.
• Other Skills | Must have good communication skills. 10-key calculator, typewriter, and keyboard skills.

Benefits

Peach State FCU offers competitive compensation along with a benefit package including Paid Time Off (PTO), medical, dental, vision, long-term disability, basic life insurance, Traditional and Roth 401(k) plans and company matching. We also offer optional life insurance, flexible spending account and tuition assistance.

To apply, email your resume and cover letter to resumes@peachstatefcu.org.

Peach State FCU is an Equal Opportunity Employer supporting diversity in the workplace.

Summary

Looking for the flexibility of a part-time position? Are you outgoing and eager to help others? If so, Peach State Federal Credit Union is the place for you. We are seeking an individual who values providing exceptional member service to work in our Oconee (Watkinsville) branch. Candidates must have excellent communication skills, be good with math, and pay attention to details. Previous cash handling and/or banking experience is a plus.

 Responsibilities

• Provide excellent member service with a smile and great attitude.
• Accurately process financial transactions for members including deposits, withdrawals, loan payments, and funds transfers.
• Balance a cash drawer.
• Identify opportunities to cross-sell credit union products and services.
• Assist members with service requests and provide general information concerning products and services.
• Perform other duties as assigned.

Benefits

Peach State FCU offers paid time off (PTO), traditional and Roth 401(k) plans and company matching.

To apply, email your resume and cover letter to resumes@peachstatefcu.org.

Peach State FCU is an Equal Opportunity Employer supporting diversity in the workplace.

Summary

To assist members with their financial transactions, involving paying and receiving cash and other negotiable instruments.

Essential Functions and Responsibilities

• Receives and processes member financial transactions, including deposits, withdrawals and loan payments; sells money orders and gift cards to members; transfers amounts from member accounts as directed.
• Post transactions to member accounts.
• Welcomes members and provides routine information concerning products and services and directs members to appropriate department for specific information about products and services.
• Balance cash drawer and transactions daily.
• Cross-sells credit union products and services.
• Performs a variety of miscellaneous tasks including typing, filing, computer input and answering the telephone.
• Other duties as assigned.

Performance Measurements

• To provide friendly, professional, personal service to all members.
• To balance at least 98% of the time, being no more than $25 off and with total offages not to exceed $500 in a 12-month period.
• To handle at least 100 transactions per day.
• To have no more than one posting error per month.

Knowledge and Skills

• Experience | One to three years of similar or related experience.
• Education | A high school diploma or GED.
• Interpersonal Skills | Work normally involves contacts with persons beyond immediate associates generally regarding routine matters for purposes of giving or obtaining information which may require some discussion. Outside contacts take the form of service to the public (members or vendors) requiring ordinary courtesy in providing assistance and information.
• Other Skills | Ten key calculator and computer keyboard by touch. Must be good with detail to deal with numbers and names.

Benefits

Peach State FCU offers competitive compensation along with a benefit package including Paid Time Off (PTO), medical, dental, vision, long-term disability, basic life insurance, Traditional and Roth 401(k) plans and company matching. We also offer optional life insurance, flexible spending account and tuition assistance. 

To apply, email your resume and cover letter to resumes@peachstatefcu.org.

Peach State FCU is an Equal Opportunity Employer supporting diversity in the workplace.