Join the Peach State Team!

Summary

To perform a variety of functions in the operations department. These functions may include but are not limited to the following: check processing, ACH processing, wire transfers, dormant accounts, negative accounts, SEG payroll processing and IRA administration.

Essential Functions and Responsibilities

• Processes one or more of the following within the timeframe required (not limited to these listed): Communicates with members or associates concerning transactions involving accounts; overdrafts, account closings, charges and fees, transfer of funds, P2P and ACH verification, etc.
• Share draft processing, ACH processing, negative accounts, dormant accounts, Mobile Check Deposit, IRA administration, paperwork, wire transfers, subpoenas and/or SEG payrolls.
• Research problems or questions from members, clearinghouses, or correspondents.
• Coordinates workflow and scheduling in order to meet processing deadlines.
• Research and resolves employee and member problems.
• Cross trained in team members’ daily processes to assist when needed.
• Completes daily metrics.
• Maintains files and required documentation.
• Performs other job or department related duties as assigned.

Performance Measurements

• Carryout assigned responsibilities meeting all deadlines with respect to settlement activities, with minimum errors that result in losses to the Credit Union, in accordance with established departmental guidelines. This should be accomplished with zero unresolved errors.
• Provide friendly, informed, professional, accurate service and support to all members and associates.
• Complete assigned processes with limited errors while meeting required deadlines and policies.
• Produce required reports accurately and in a timely manner.
• Troubleshoot and resolve member and internal inquiries in a timely and accurate manner.
  
  

Knowledge and Skills

Experience | One year to three years of similar or related experience. 

Education | A high school education or GED.

Interpersonal Skills | Work involves contact with persons beyond immediate associates regarding routine matters for the purpose of giving or obtaining information which may require some discussion. Outside contacts take the form of service to the public (members or vendors), requiring ordinary courtesy in providing assistance and information.

Other Skills | 10-key proficiency; must be able to operate general office equipment including calculator, copy machine, Microsoft office, Microsoft excel, Microsoft Outlook, telephone; required lifting and motions tasks.

Work Environment | Hybrid schedule - Primary location Lakes Parkway

Peach State FCU offers competitive compensation along with a benefit package including Paid Time Off (PTO), medical, dental, vision, long-term disability, basic life insurance, traditional and Roth 401(k) plans and company matching. We also offer optional life insurance, flexible spending account and tuition assistance.

To apply, email your resume and cover letter to resumes@peachstatefcu.org.

Peach State FCU is an Equal Opportunity Employer supporting diversity in the workplace.

Summary

To perform a variety of functions in the Card Services/E-Commerce Department. These functions may include but are not limited to the following: Debit Card Production, Debit Card Maintenance, ATM Reconciliation, Shared Branching, Mobile Check Deposits, Bill Payments, Mobile Banking, On-line Banking and Assist with Merchant and Fraud Disputes.

Essential Functions and Responsibilities

• Processes one or more of the following within the timeframe required (not limited to just these items): card orders, card maintenance, assistance with ATM and debit card questions, daily reconciliations and adjustments.
• Communicate with members or associates concerning transactions involving accounts.
• Research and resolve employee and member inquiries.
• Assist in other team members’ daily process when needed.
• Performs other job or department related duties as assigned.
• Maintain files and required documentation.
• Completes daily metric.

Performance Measurements

• Carryout assigned responsibilities meeting all deadlines with respect to settlement activities, with minimum errors that result in losses to the Credit Union, in accordance with established departmental guidelines and regulations. All errors should be resolved in a timely manner.
• Provide friendly, informed, professional, accurate service and support to all members and associates.
• Complete assigned processes with limited errors while meeting required deadlines and policies.
• Produce required reports accurately and in a timely manner.
• Troubleshoot and resolve members and internal inquiries in a timely and accurate manner.
• Proficient in Excel.

Knowledge and Skills

Experience | One year to three years of similar or related experience. Must be proficient in Microsoft Word and Excel

Education | (1) A High school diploma (2) Completion of specialized and extensive in-house training OR job-specific skills acquired through work experience.

Interpersonal Skills | Normal courtesy in dealing with others is required. Work involves minimal contacts within the organization. Contact involves routine, non-sensitive issues. Member or vendor contact is limited to incidental contact.

Other Skills | 10-key proficiency; must be able to operate general office equipment including calculator, copy machine, Microsoft office, Microsoft excel, Microsoft Outlook, telephone; required lifting and motions tasks.

Physical Requirements | Able to lift up to 25 lbs.

Work Environment | Hybrid schedule - Primary location Lakes Parkway

Peach State FCU offers competitive compensation along with a benefit package including Paid Time Off (PTO), medical, dental, vision, long-term disability, basic life insurance, traditional and Roth 401(k) plans and company matching. We also offer optional life insurance, flexible spending account and tuition assistance.

To apply, email your resume and cover letter to resumes@peachstatefcu.org.

Peach State FCU is an Equal Opportunity Employer supporting diversity in the workplace.

Summary

To direct the operations of a full-service, remote credit union facility, ensuring the branch meets financial, operational, service, and growth plans.

Essential Functions and Responsibilities

• Process and close consumer loans in accordance with credit union policies and procedures. Assist members with opening accounts, researching issues, and cross selling the credit union's products and services.
• Directs, develops, motivates, and counsels branch personnel; administers performance evaluations and recommends appropriate personnel actions.
• Monitors branch operating results relative to established objectives and ensures that appropriate steps are taken to correct unsatisfactory conditions.
• Maintains communications with Branch Administration; prepares and submits standard reports; attends scheduled management meetings.
• Represents the branch as appropriate in its relationships with members, sponsor organizations(s), suppliers, other financial institutions, and similar groups.
• Monitors all branch activities to ensure they are incompliance with established credit union policies and procedures.
• Performs other related duties as assigned.

Performance Measurements

• To meet or exceed annual budgeted operating and growth plan; maintain/improve the financial stability of the branch.
• To maintain and develop a qualified staff sufficient to meet the needs of members.
• To keep management informed regarding key operating issues affecting the branch.
• To provide friendly, professional, and accurate service and support to all members and associates.
• To complete performance reviews within the prescribed time frame.
• To develop and maintain business partner relationships within the community.

Knowledge and Skills

Experience | Three to five years of similar or related experience. 

Education | (1) A two-year college degree, or (2) completion of a specialized certification or licensing, or (3) completion of specialized training courses conducted by vendors, or (4) job-specific skills acquired through an apprenticeship program or on-the-job experience. 

Interpersonal Skills | Work involves much personal contact with others inside and/or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperation. Discussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication. 

Other Skills | Must have good communication skills for coaching and counseling staff. Proficient 10-key calculator and computer keyboard skills necessary.  A high degree of accuracy with numbers and when providing financial solutions to members is crucial. 

Benefits

Peach State FCU offers competitive compensation along with a benefit package including Paid Time Off (PTO), medical, dental, vision, long-term disability, basic life insurance, traditional and Roth 401(k) plans and company matching. We also offer optional life insurance, flexible spending account and tuition assistance.

To apply, email your resume and cover letter to resumes@peachstatefcu.org.

Peach State FCU is an Equal Opportunity Employer supporting diversity in the workplace.

Summary

Assist members with their financial transactions while providing friendly, accurate, and timely service.

Essential Functions and Responsibilities

• Receive and process member financial transactions including deposits, withdrawals, transfers, and loan payments as directed by the member.
• Post transactions to member accounts.
• Welcome members to the branch and provide information about credit union services; direct members to the appropriate person/department to obtain specific information and services.
• Cross sell credit union products and services.
• Perform miscellaneous tasks such as data entry, filing, and answering the phone.
• Balance cash drawer and daily transactions.
• Perform other duties as assigned.

Performance Measurements

• Provide friendly, professional, personalized service to members.
• Ability to handle at least 100 transactions per day.
• Process transactions accurately.
• Balance cash drawer daily with minimal or no outages.
• Comply with all regulatory requirements and credit union policies and procedures.

Knowledge and Skills

Experience | One to three years of similar or related experience.

Education | A high school diploma or GED.

Interpersonal Skills | Courtesy, tact, and diplomacy are essential elements of the job.  Work involves significant interaction with others inside and outside of the organization to provide or obtain information, facilitate conversations, solicit cooperation, and build relationships.

Physical Requirements | Must be able to lift 25 pounds at times. 

Other Skills | Operate a 10-key calculator and computer keyboard by touch.  Attention to detail and high degree of accuracy with numbers and names.

Benefits

Peach State FCU offers competitive compensation along with a benefit package including Paid Time Off (PTO), medical, dental, vision, long-term disability, basic life insurance, traditional and Roth 401(k) plans and company matching. We also offer optional life insurance, flexible spending account and tuition assistance.

To apply, email your resume and cover letter to resumes@peachstatefcu.org.

Peach State FCU is an Equal Opportunity Employer supporting diversity in the workplace.