Careers

Join the Peach State Team!

Jobs in Georgia & South Carolina

Career Growth Opportunities

Peach State is the most rapidly growing credit union in Georgia, and we're looking for hard-working individuals with a passion for providing quality member service to be a part of our growing team. Thank you for your interest in starting a career with Peach State!

Peach State FCU is an Equal Opportunity Employer supporting diversity in the workplace.

Applicants will be considered without discrimination based on race, religion, color, sex, age, national origin, marital status, disability, or veteran status.

Co-workers pose for photo

Open Positions

 

How to Apply: If you meet the requirements for one of these roles, please email your resume and cover letter to resumes@peachstatefcu.org.

  • Summary

    To assist members and potential members with their telephone requests; explains services, responds to problems, and directs phone calls to the appropriate area.

    Essential Functions and Responsibilities

    • Assists members and potential members with their telephone requests; answers questions about products and services and resolves problems that are within their authority to resolve; refers problems that are beyond their authority to their supervisor, along with their recommendations.
    • Maintain knowledge of the credit union’s policies, procedures, products, and services.
    • Assists members by trouble shooting and problem solving accurately by following through on resolutions. Conducts account research and performs data entry to update and maintain member account records.
    • Identifies cross-sell opportunities and cross-sells services to members.
    • Support and contribute to the success of the department by providing effective and efficient member service.
    • Support and contribute to the success of the department by providing effective and efficient member services.
    • Navigate between multiple credit union systems (I-Power, Loans PQ, Client Workstation, Criterion, etc.).
    • Performs other job-related duties required or assigned.
    • Must be willing to work two or more Saturdays a month.

    Performance Measurements

    • Provide informed, prompt, professional and accurate service and support to all members and associates by answering the telephone within 3rings and returning messages within 60 minutes.
    • Performance Measurements (Continued):
    • Direct all telephone calls to the appropriate person with minimum transfers.
    • Process member transactions with zero unresolved errors.
    • Develop and maintain knowledge of all relevant policies and procedures to ensure compliance with applicable regulations.
    • Troubleshoot and resolve member and internal inquiries in a timely, friendly, and accurate manner.

    Knowledge and Skills

    • Experience | One to three years of similar or related experience.
    • Education | A high school diploma or GED.
    • Interpersonal Skills | Work involves much personal contact with others inside and/or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperation. Discussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication.
    • Other Skills | Good listening and telephone skills; computer keyboard skills; able to adequately relay important details and/or information; able to make decisions with minimum information.

    Benefits

    Peach State FCU offers competitive compensation along with a benefit package including Paid Time Off (PTO), medical, dental, vision, long-term disability, basic life insurance, Traditional and Roth 401(k) plans and company matching. We also offer optional life insurance, flexible spending account and tuition assistance.

    To apply, email your resume and cover letter to resumes@peachstatefcu.org.

    Peach State FCU is an Equal Opportunity Employer supporting diversity in the workplace.

  • Summary

    Responsible for the investigation of fraudulent, illegal or improper activities by internal or external means, and the prevention and recovery of losses sustained by such activities. Collaborates with appropriate business partners and local, state, and federal authorities. Oversee the day-to-day activities of the Fraud Team.

    Essential Functions and Responsibilities

    •  Protects Credit Union assets against fraud by analyzing and recognizing potential fraud based on normal activity of accounts.
    • Conducts phone interviews and obtains information related to account activity as necessary.
    • Responsible for researching and obtaining photos from DVR system related to fraudulent or suspicious transactions.
    • Maintains case files and report suspected fraud activity as required to necessary agencies. Records and reports all suspected and actual fraud losses.
    • Assist with the development of policy and projects assigned that involve fraud mitigation perspectives. Stay informed of trends and developments in fraud.
    • Determines and recommends course of action based on findings in fraud investigation.
    • Manages day-to-day fraud issues by contacting employees, members, financial institutions, and 3rd party partners.
    • Reviews daily, weekly, monthly reports that are assigned to detect fraudulent or potentially fraudulent activity.
    • Conducts fraud training and awareness throughout the company.
    • Assists Risk Management in identifying and researching all activity that may be subject to Suspicious Activity Reporting (SAR).
    • Completes reports, records, and documents accurately and promptly. 
    • Perform other duties as assigned.

    Performance Measurements

    • Ensure the credit union has adequate security controls and practices in place at all times.
    • Develop, maintain and implement policies and procedures to detect and prevent the occurrence of fraudulent activity.
    • Develop and maintain knowledge of current laws, regulations and common practices in the security field.
    • Conduct timely investigations of fraudulent activity to ensure minimal loss/inconvenience to the credit union and/or members.
    • Educate employees to identify and respond to potential security violation situations.
    • Ensure fraud alerts are dispersed to 'need to know' members and/or personnel in a timely manner.
    • Prepare accurate, timely reports for management to update status of current investigations.
    • Maintain and develop contacts with local, state and federal law enforcement agencies as the credit union's liaison.

    Knowledge and Skills

    • Experience | Five+ years of progressive fraud operations experience in banking for financial services environment. 2+ years of supervisory experience. Thorough knowledge and understanding of financial and operational functions. Knowledge of fraud trends and the process of identifying suspected activity and understanding of related legal requirements and the ability to file court cases. Experience with Verafin preferred.
    • Education | Associates Degree or higher OR equivalent work experience. Professional fraud certification is desired.
    • Interpersonal Skills | Work involves extensive personal contact with others and is of a personal or sensitive nature. Motivating, influencing, and/or training others is key at this level. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary and often requires the ability to influence and/or sell ideas or services to others. Ability to interact effectively with all levels of Peach State FCU personnel and its members.
    • Other Skills | Computer proficiency with MS Office, including Word, Excel, PowerPoint, Internet and Email. Excellent written and verbal communications. Must be capable of working well independently and in teams. Ability to analyze complex information and develop substantiated conclusions with minimal supervision. Knowledge of regulatory requirements and Peach State FCU policies and 
      procedures.

    Benefits

    Peach State FCU offers competitive compensation along with a benefit package including Paid Time Off (PTO), medical, dental, vision, long-term disability, basic life insurance, Traditional and Roth 401(k) plans and company matching. We also offer optional life insurance, flexible spending account and tuition assistance.

    To apply, email your resume and cover letter to resumes@peachstatefcu.org.

    Peach State FCU is an Equal Opportunity Employer supporting diversity in the workplace.

  • Summary

    Assist members with their financial transactions while providing friendly, accurate, and timely service.

    Essential Functions and Responsibilities

    • Receive and process member financial transactions including deposits, withdrawals, transfers, and loan payments as directed by the member.
    • Post transactions to member accounts. 
    • Welcome members to the branch and provide information about credit union services; direct members to the appropriate person/department to obtain specific information and services.
    • Cross sell credit union products and services.
    • Perform miscellaneous tasks such as data entry, filing, and answering the phone.
    • Balance cash drawer and daily transactions.
    • Perform other duties as assigned.

    Performance Measurements

    • Provide friendly, professional, personalized service to members.
    • Ability to handle at least 100 transactions per day.
    • Process transactions accurately.
    • Balance cash drawer daily with minimal or no outages.
    • Comply with all regulatory requirements and credit union policies and procedures.

    Knowledge and Skills

    • Experience | One to three years of similar or related experience.
    • Education | A high school diploma or GED.
    • Interpersonal Skills | Courtesy, tact, and diplomacy are essential elements of the job. Work involves significant interaction with others inside and outside of the organization to provide or obtain information, facilitate conversations, solicit cooperation, and build relationships.
    • Other Skills | Operate a 10-key calculator and computer keyboard by touch. Attention to detail and high degree of accuracy with numbers and names.

    Benefits

    Peach State FCU offers competitive compensation along with a benefit package including Paid Time Off (PTO), medical, dental, vision, long-term disability, basic life insurance, Traditional and Roth 401(k) plans and company matching. We also offer optional life insurance, flexible spending account and tuition assistance.

    To apply, email your resume and cover letter to resumes@peachstatefcu.org.

    Peach State FCU is an Equal Opportunity Employer supporting diversity in the workplace.

     

Summary

To assist members and potential members with their telephone requests; explains services, responds to problems, and directs phone calls to the appropriate area.

Essential Functions and Responsibilities

  • Assists members and potential members with their telephone requests; answers questions about products and services and resolves problems that are within their authority to resolve; refers problems that are beyond their authority to their supervisor, along with their recommendations.
  • Maintain knowledge of the credit union’s policies, procedures, products, and services.
  • Assists members by trouble shooting and problem solving accurately by following through on resolutions. Conducts account research and performs data entry to update and maintain member account records.
  • Identifies cross-sell opportunities and cross-sells services to members.
  • Support and contribute to the success of the department by providing effective and efficient member service.
  • Support and contribute to the success of the department by providing effective and efficient member services.
  • Navigate between multiple credit union systems (I-Power, Loans PQ, Client Workstation, Criterion, etc.).
  • Performs other job-related duties required or assigned.
  • Must be willing to work two or more Saturdays a month.

Performance Measurements

  • Provide informed, prompt, professional and accurate service and support to all members and associates by answering the telephone within 3rings and returning messages within 60 minutes.
  • Performance Measurements (Continued):
  • Direct all telephone calls to the appropriate person with minimum transfers.
  • Process member transactions with zero unresolved errors.
  • Develop and maintain knowledge of all relevant policies and procedures to ensure compliance with applicable regulations.
  • Troubleshoot and resolve member and internal inquiries in a timely, friendly, and accurate manner.

Knowledge and Skills

  • Experience | One to three years of similar or related experience.
  • Education | A high school diploma or GED.
  • Interpersonal Skills | Work involves much personal contact with others inside and/or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperation. Discussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication.
  • Other Skills | Good listening and telephone skills; computer keyboard skills; able to adequately relay important details and/or information; able to make decisions with minimum information.

Benefits

Peach State FCU offers competitive compensation along with a benefit package including Paid Time Off (PTO), medical, dental, vision, long-term disability, basic life insurance, Traditional and Roth 401(k) plans and company matching. We also offer optional life insurance, flexible spending account and tuition assistance.

To apply, email your resume and cover letter to resumes@peachstatefcu.org.

Peach State FCU is an Equal Opportunity Employer supporting diversity in the workplace.

Summary

Responsible for the investigation of fraudulent, illegal or improper activities by internal or external means, and the prevention and recovery of losses sustained by such activities. Collaborates with appropriate business partners and local, state, and federal authorities. Oversee the day-to-day activities of the Fraud Team.

Essential Functions and Responsibilities

  •  Protects Credit Union assets against fraud by analyzing and recognizing potential fraud based on normal activity of accounts.
  • Conducts phone interviews and obtains information related to account activity as necessary.
  • Responsible for researching and obtaining photos from DVR system related to fraudulent or suspicious transactions.
  • Maintains case files and report suspected fraud activity as required to necessary agencies. Records and reports all suspected and actual fraud losses.
  • Assist with the development of policy and projects assigned that involve fraud mitigation perspectives. Stay informed of trends and developments in fraud.
  • Determines and recommends course of action based on findings in fraud investigation.
  • Manages day-to-day fraud issues by contacting employees, members, financial institutions, and 3rd party partners.
  • Reviews daily, weekly, monthly reports that are assigned to detect fraudulent or potentially fraudulent activity.
  • Conducts fraud training and awareness throughout the company.
  • Assists Risk Management in identifying and researching all activity that may be subject to Suspicious Activity Reporting (SAR).
  • Completes reports, records, and documents accurately and promptly. 
  • Perform other duties as assigned.

Performance Measurements

  • Ensure the credit union has adequate security controls and practices in place at all times.
  • Develop, maintain and implement policies and procedures to detect and prevent the occurrence of fraudulent activity.
  • Develop and maintain knowledge of current laws, regulations and common practices in the security field.
  • Conduct timely investigations of fraudulent activity to ensure minimal loss/inconvenience to the credit union and/or members.
  • Educate employees to identify and respond to potential security violation situations.
  • Ensure fraud alerts are dispersed to 'need to know' members and/or personnel in a timely manner.
  • Prepare accurate, timely reports for management to update status of current investigations.
  • Maintain and develop contacts with local, state and federal law enforcement agencies as the credit union's liaison.

Knowledge and Skills

  • Experience | Five+ years of progressive fraud operations experience in banking for financial services environment. 2+ years of supervisory experience. Thorough knowledge and understanding of financial and operational functions. Knowledge of fraud trends and the process of identifying suspected activity and understanding of related legal requirements and the ability to file court cases. Experience with Verafin preferred.
  • Education | Associates Degree or higher OR equivalent work experience. Professional fraud certification is desired.
  • Interpersonal Skills | Work involves extensive personal contact with others and is of a personal or sensitive nature. Motivating, influencing, and/or training others is key at this level. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary and often requires the ability to influence and/or sell ideas or services to others. Ability to interact effectively with all levels of Peach State FCU personnel and its members.
  • Other Skills | Computer proficiency with MS Office, including Word, Excel, PowerPoint, Internet and Email. Excellent written and verbal communications. Must be capable of working well independently and in teams. Ability to analyze complex information and develop substantiated conclusions with minimal supervision. Knowledge of regulatory requirements and Peach State FCU policies and 
    procedures.

Benefits

Peach State FCU offers competitive compensation along with a benefit package including Paid Time Off (PTO), medical, dental, vision, long-term disability, basic life insurance, Traditional and Roth 401(k) plans and company matching. We also offer optional life insurance, flexible spending account and tuition assistance.

To apply, email your resume and cover letter to resumes@peachstatefcu.org.

Peach State FCU is an Equal Opportunity Employer supporting diversity in the workplace.

Summary

Assist members with their financial transactions while providing friendly, accurate, and timely service.

Essential Functions and Responsibilities

  • Receive and process member financial transactions including deposits, withdrawals, transfers, and loan payments as directed by the member.
  • Post transactions to member accounts. 
  • Welcome members to the branch and provide information about credit union services; direct members to the appropriate person/department to obtain specific information and services.
  • Cross sell credit union products and services.
  • Perform miscellaneous tasks such as data entry, filing, and answering the phone.
  • Balance cash drawer and daily transactions.
  • Perform other duties as assigned.

Performance Measurements

  • Provide friendly, professional, personalized service to members.
  • Ability to handle at least 100 transactions per day.
  • Process transactions accurately.
  • Balance cash drawer daily with minimal or no outages.
  • Comply with all regulatory requirements and credit union policies and procedures.

Knowledge and Skills

  • Experience | One to three years of similar or related experience.
  • Education | A high school diploma or GED.
  • Interpersonal Skills | Courtesy, tact, and diplomacy are essential elements of the job. Work involves significant interaction with others inside and outside of the organization to provide or obtain information, facilitate conversations, solicit cooperation, and build relationships.
  • Other Skills | Operate a 10-key calculator and computer keyboard by touch. Attention to detail and high degree of accuracy with numbers and names.

Benefits

Peach State FCU offers competitive compensation along with a benefit package including Paid Time Off (PTO), medical, dental, vision, long-term disability, basic life insurance, Traditional and Roth 401(k) plans and company matching. We also offer optional life insurance, flexible spending account and tuition assistance.

To apply, email your resume and cover letter to resumes@peachstatefcu.org.

Peach State FCU is an Equal Opportunity Employer supporting diversity in the workplace.

 

 

Commitment to Diversity and Inclusion

Peach State Federal Credit Union is committed to fostering, cultivating and preserving a culture of diversity and inclusion. Peach State is dedicated to creating an inclusive workspace where employees feel valued, included and respected for their individuality.

Equal Opportunity Employer

Peach State is an equal opportunity employer. Peach State Federal Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, protected veteran status, or any other characteristic protected by federal, state or local laws. 

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation and training.