Join the Peach State Team!

Leadership Opportunity

Peach State Federal Credit Union, a financially strong and growing institution with over $1.1 billion in assets, is seeking an accomplished executive to serve as its next Chief Executive Officer. This is a compelling opportunity to lead a respected, mission-driven organization that serves more than 70,000 members and employs over 250+ people across Georgia and South Carolina. This is an FLSA-exempt position that requires an on-site presence and reports directly to the Executive Board of Directors. The position is not designated as hybrid or remote. 

About Peach State Federal Credit Union

Founded in 1961 as Gwinnett Teachers Credit Union, Peach State Federal Credit Union has grown into a leading regional institution serving more than 70,000 members at 29 branches across Georgia and South Carolina, employing over 250+ people, with headquarters in Lawrenceville, Georgia. In 2012, the credit union rebranded to reflect its expanded field of membership and evolution beyond its original education-focused roots.

As a not-for-profit financial cooperative, Peach State Federal Credit Union is committed to improving the financial well-being of its member-owners through service, education, and community partnership.

Through the Peach State Federal Credit Union C.A.R.E.S. Foundation, established in 2021, the organization has reinvested in the community, supported more than 300 organizations, and contributed over $3.5 million to initiatives focused on art, education, community development, responsibility, and service.

Role Overview and Primary Responsibility

Under the supervision of the Board of Directors, the Chief Executive Officer is the leader of Peach State Federal Credit Union and is responsible for its success, financial performance, and the organization's continued long-term viability. The CEO provides day-to-day leadership for Peach State Federal Credit Union, overseeing all operations to ensure financial stability, regulatory compliance, and member satisfaction, while aligning results with the credit union’s strategy, vision, and mission.

Job Qualifications

Education

• A Bachelor’s degree is required from an accredited institution.

• Master’s degree in Business Administration, Finance, Accounting, Economics, Public Administration, a Juris Doctorate degree, or a related field is preferred.

• Professional certifications such as Certified Public Accountant (CPA), Chartered Financial Analyst (CFA), Certified Credit Union Executive (CCUE), or similar credentials are desirable.

Skills

• High degree of personal and professional integrity; high standard of ethics and adherence to the law; strategic thinking with ability to successfully turn strategy into action; ability to display leadership and executive presence; high aptitude for emotional intelligence; action-oriented and open to change; ability to make difficult decisions; ability to foster productive and beneficial relationships; ability to act with operational speed and effectiveness; strong communication skills; outstanding leadership acumen; ability to comprehend, interpret and appropriately navigate complex business landscapes and stakeholder relationships; ability to present facts and recommendations effectively in oral and written form; knowledge of sound techniques in all aspects of business management.

Experience

• Minimum of five years’ progressively responsible executive leadership experience, including experience in credit unions, related financial industries, management, or related fields preferred, with progressive responsibility and evidence of demonstrated success. Professional experience at the executive level preferred.

• Demonstrated success in strategic planning, financial management, organizational leadership, regulatory compliance, and stakeholder relations.

• Experience working with a governing board, regulatory agencies, community partners, and key stakeholders preferred.

• Proven ability to lead organizational growth, manage complex financial operations, and foster a culture of accountability, innovation, and continuous improvement.     

Benefits

Peach State FCU offers competitive compensation and a benefits package.

Equal Opportunity Employer 

Peach State FCU is an Equal Opportunity Employer supporting diversity in the workplace.

Learn More & Apply

To learn more about the position and apply, visit our application page.

Summary

To perform a variety of functions in the Card Services/E-Commerce Department including but not limited to: Fraud/Merchant Disputes, ATM coordination, ATM reconciliation, Shared Branching, Return Deposited Items (RDI), Mobile Check Deposits, Bill Payments, Mobile Banking, On-Line Banking, ATM/DEBIT and VISA Card production and maintenance, VISA settlement, VISA balance transfers, merchant and fraud disputes.

Essential Functions and Responsibilities

• Process one or more of the following within the timeframe required (not limited to just these items): Research and process Fraud/Merchant Disputes.
• Communicates with members or associates concerning transactions involving accounts.
• Card orders, bill payment enrollments, mobile check deposit enrollments, debit cards including adjustments as necessary, change of addresses for various products, voice PIN selections, debit card/ATM reconciliation, shared branch reconciliation, and VISA settlement reconciliation. Research problems or questions from members, or fellow employees.
• Maintains files and required documentation.
• Performs other job or department related duties as assigned.
• Completes daily metrics.

Performance Measurements

• Carryout assigned responsibilities meeting all deadlines with respect to settlement activities, with minimum errors that result in losses to the Credit Union, in accordance with established departmental guidelines and regulations. All errors should be resolved in a timely manner.
• Provide friendly, informed, professional, accurate service and support to all members and associates.
• Complete assigned processes with limited errors while meeting required deadlines and policies.
• Produce required reports accurately and in a timely manner.
• Troubleshoot and resolve member and internal inquiries in a timely and accurate manner.

Knowledge and Skills

Experience | One month to twelve months of similar or related experience.

Education | A high school education or GED.

Interpersonal Skills | Normal courtesy in dealing with others is required. Work involves minimal contacts within the organization. Contact involves routine, non-sensitive issues. Member or vendor contact is limited to incidental contact.

Physical Requirements | Must be able to lift 25 pounds. 

Other Skills | 10-key proficiency; must be able to operate general office equipment including calculator, copy machine, Microsoft office, Microsoft excel, Microsoft Outlook, telephone; required lifting and motions tasks.

Benefits

Peach State FCU offers competitive compensation along with a benefit package including Paid Time Off (PTO), medical, dental, vision, long-term disability, basic life insurance, traditional and Roth 401(k) plans and company matching. We also offer optional life insurance, flexible spending account and tuition assistance.

To apply, email your resume and cover letter to resumes@peachstatefcu.org.

Peach State FCU is an Equal Opportunity Employer supporting diversity in the workplace.

Summary

Assist members with their financial transactions while providing friendly, accurate, and timely service.

Essential Functions and Responsibilities

• Receive and process member financial transactions including deposits, withdrawals, transfers, and loan payments as directed by the member.
• Post transactions to member accounts.
• Welcome members to the branch and provide information about credit union services; direct members to the appropriate person/department to obtain specific information and services.
• Cross sell credit union products and services.
• Perform miscellaneous tasks such as data entry, filing, and answering the phone.
• Balance cash drawer and daily transactions.
• Perform other duties as assigned.

Performance Measurements

• Provide friendly, professional, personalized service to members.
• Ability to handle at least 100 transactions per day.
• Process transactions accurately.
• Balance cash drawer daily with minimal or no outages.
• Comply with all regulatory requirements and credit union policies and procedures.

Knowledge and Skills

Experience | One to three years of similar or related experience.

Education | A high school diploma or GED.

Interpersonal Skills | Courtesy, tact, and diplomacy are essential elements of the job.  Work involves significant interaction with others inside and outside of the organization to provide or obtain information, facilitate conversations, solicit cooperation, and build relationships.

Physical Requirements | Must be able to lift 25 pounds at times. 

Other Skills | Operate a 10-key calculator and computer keyboard by touch.  Attention to detail and high degree of accuracy with numbers and names.

Benefits

Peach State FCU offers competitive compensation along with a benefit package including Paid Time Off (PTO), medical, dental, vision, long-term disability, basic life insurance, traditional and Roth 401(k) plans and company matching. We also offer optional life insurance, flexible spending account and tuition assistance.

To apply, email your resume and cover letter to resumes@peachstatefcu.org.

Peach State FCU is an Equal Opportunity Employer supporting diversity in the workplace.

Summary

Assist members with their financial transactions while providing friendly, accurate, and timely service.

Essential Functions and Responsibilities

• Receive and process member financial transactions including deposits, withdrawals, transfers, and loan payments as directed by the member.
• Post transactions to member accounts.
• Welcome members to the branch and provide information about credit union services; direct members to the appropriate person/department to obtain specific information and services.
• Cross sell credit union products and services.
• Perform miscellaneous tasks such as data entry, filing, and answering the phone.
• Balance cash drawer and daily transactions.
• Perform other duties as assigned.

Performance Measurements

• Provide friendly, professional, personalized service to members.
• Ability to handle at least 100 transactions per day.
• Process transactions accurately.
• Balance cash drawer daily with minimal or no outages.
• Comply with all regulatory requirements and credit union policies and procedures.

Knowledge and Skills

Experience | One to three years of similar or related experience.

Education | A high school diploma or GED.

Interpersonal Skills | Courtesy, tact, and diplomacy are essential elements of the job.  Work involves significant interaction with others inside and outside of the organization to provide or obtain information, facilitate conversations, solicit cooperation, and build relationships.

Physical Requirements | Must be able to lift 25 pounds at times. 

Other Skills | Operate a 10-key calculator and computer keyboard by touch.  Attention to detail and high degree of accuracy with numbers and names.

Benefits

Peach State FCU offers competitive compensation along with a benefit package including Paid Time Off (PTO), medical, dental, vision, long-term disability, basic life insurance, traditional and Roth 401(k) plans and company matching. We also offer optional life insurance, flexible spending account and tuition assistance.

To apply, email your resume and cover letter to resumes@peachstatefcu.org.

Peach State FCU is an Equal Opportunity Employer supporting diversity in the workplace.

Summary

Assist members with their financial transactions while providing friendly, accurate, and timely service.

Essential Functions and Responsibilities

• Receive and process member financial transactions including deposits, withdrawals, transfers, and loan payments as directed by the member.
• Post transactions to member accounts and maintain member records.
• Travel among the branches as needed to provide staffing coverage.
• Welcome members to the branch and provide information about credit union services; direct members to the appropriate person/department to obtain specific information and services.
• Cross sell credit union products and services.
• Perform miscellaneous tasks such as data entry, filing, and answering the phone.
• Balance cash drawer and daily transactions.
• Perform other duties as assigned.

Performance Measurements

• Provide friendly, professional, personalized service to members.
• Flexibility to work in a variety of branch settings.
• Ability to handle at least 100 transactions per day.
• Process transactions accurately.
• Balance cash drawer daily with minimal or no outages.
• Comply with all regulatory requirements and credit union policies and procedures.

Knowledge and Skills

Experience | One to three years of similar or related experience.

Education | A high school diploma or GED.

Interpersonal Skills | Courtesy, tact, and diplomacy are essential elements of the job.  Work involves significant interaction with others inside and outside of the organization to provide or obtain information, facilitate conversations, solicit cooperation, and build relationships.

Other Skills | Operate a 10-key calculator and computer keyboard by touch.  Attention to detail and high degree of accuracy with numbers and names.

Benefits

Peach State FCU offers competitive compensation along with a benefit package including Paid Time Off (PTO), medical, dental, vision, long-term disability, basic life insurance, traditional and Roth 401(k) plans and company matching. We also offer optional life insurance, flexible spending account and tuition assistance.

To apply, email your resume and cover letter to resumes@peachstatefcu.org.

Peach State FCU is an Equal Opportunity Employer supporting diversity in the workplace.

Summary

The responsibilities of this position include performing a wide variety of sales and service transactions by phone, fax, or email, including but not limited to the following:

Essential Functions and Responsibilities

• Answer incoming calls and assist members with account inquiries, review members accounts to identify and recommend appropriate products and services.
• Complete account research and perform data entry to update and maintain member records.
• Solve problems accurately and follow through on resolutions.
• Act as liaison between members and other credit union departments.
• Works hand in hand with all back office departments including: Operations, Loan Operations, Accounting, E-commerce/Card Services, Member Solutions.
• Support and contribute to the success of the department by providing effective and efficient member services.
• Navigate between multiple credit union systems (i.e. I-Power, Criterion, Client Workstation, etc)
• Must be willing to work two or more Saturdays a month.

Knowledge and Skills

• Prior customer service experience in the financial industry preferred

• Ability to provide excellent member service over the phone/prior call center experience a plus

• Excellent interpersonal skills and professional manner

• Strong verbal and written communication skills

• Ability to cross-sell products and services

• Must be well organized and attentive to details

• Must be able to multi-task and prioritize work in a fast-paced work environment

• Must have strong computer proficiency with knowledge of Microsoft Office, Internet and Email

• Bilingual (English/Spanish/Bosnian) skills a plus

To apply, email your resume and cover letter to resumes@peachstatefcu.org.

Peach State FCU is an Equal Opportunity Employer supporting diversity in the workplace.